Our hardware trade counter store remains OPEN. Additionally we are able to accept online, email and telephone orders. 

Our current opening hours are Mon - Fri 9am - 4pm. ​​​​​​​These are subject to change without prior notice.

We are currently working on a skeleton staff thus we are extremely busy at this time.We ask for your patience in receiving your order.

If your order is URGENT then please call or email and let us know. We are working tirelessly to get orders packed and shipped as quickly as we can without delay. 

Call 0121-4334181 or email

Please note: Some of our products are special order to order items meaning we may not have access to some certain brads at this current time, Again, if the order is urgent please get in touch. 

Keyed alike/Workshop orders: We are currently running on minimal staff. Our workshop is currently running around 4-6 weeks behind for keyed alike or master-keyed orders. Please let us know if an order is urgent and we will try our best to get it done and sent. 

Heritage Brass/ISEO Orders: Because of the sheer vastness of the items available for Heritage Brass, we work on an order-to-order basis. Unfortunately Heritage Brass are now closed for the next 2-3 weeks at least. We do hold a large amount of Heritage Stock but please call first to check stock. Any orders placed for Heritage Brass will be placed on back-order if we do not have stock. 

Updated: 16/05/20